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Earning the Salesforce OmniStudio-Consultant certification demonstrates to employers and clients that you have the knowledge and skills to implement and manage Salesforce OmniStudio solutions. Salesforce Certified OmniStudio Consultant certification is a valuable asset for anyone looking to advance their career in the Salesforce ecosystem.
Salesforce Certified OmniStudio Consultant exam is designed for professionals who have experience using the Salesforce platform and are interested in expanding their knowledge and skills in the area of OmniStudio. OmniStudio is a suite of products that includes Salesforce's Interaction Studio, Audience Studio, and Datorama. These tools enable businesses to create personalized customer experiences across multiple channels, including email, social media, and mobile devices. OmniStudio-Consultant Exam Tests a professional's understanding of these products and their ability to use them to create customized solutions for clients.
If you are a Salesforce user or consultant looking to advance your career, you might be interested in becoming a certified OmniStudio Consultant. The Salesforce Certified OmniStudio Consultant Exam is the credential you need to showcase your skills as an expert in the OmniStudio platform. Passing the exam demonstrates your ability to design, implement, and manage OmniStudio solutions that meet the unique needs of your clients.
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Salesforce Certified OmniStudio Consultant Sample Questions (Q55-Q60):
NEW QUESTION # 55
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
Answer: A,B,E
Explanation:
FlexCards are used to display contextual customer information in a compact and customizable way. They can also provide access to related processes or actions. In this scenario, the features that the consultant should recommend are:
Actions: These are buttons or links that can launch OmniScripts, DataRaptors, or other processes from the FlexCard. They can help the users to perform tasks related to the customer information displayed on the FlexCard.
Custom Styles: These are CSS classes that can be applied to the FlexCard elements to match the company's color scheme and fonts. They can help the users to have a consistent and branded user interface.
Data Tables: These are elements that can display tabular data from one or more data sources on the FlexCard. They can help the users to see relevant data in a structured and sortable way.
The features that the consultant should not recommend are:
Menu Elements: These are elements that can display a list of options or submenus on the FlexCard.
They are not suitable for this scenario because they do not provide access to processes or actions, but only to other FlexCards or pages.
Newport Design System: This is a design system that provides a set of predefined styles and components for OmniStudio applications. It is not suitable for this scenario because it does not match the company's color scheme and fonts, and it may require additional customization.
NEW QUESTION # 56
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
Answer: A,C
Explanation:
Explanation
The two OmniScript features that the consultant should recommend are Response Action and Edit Block. A Response Action is an action that can save or submit data from an OmniScript to a Salesforce object or an external system. The consultant can use a Response Action to allow the user to add, edit, or delete dependents related to their policy via their Community portal. An Edit Block is an element that can display a list of records for the user to view, edit, or delete, using an OmniScript or an Integration Procedure. The consultant can use an Edit Block to display the dependents related to the policy, and allow the user to modify them
NEW QUESTION # 57
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?
Answer: B
Explanation:
Explanation
The feature that the consultant should recommend to improve performance and address users' concerns is chaining. Chaining is a property that allows an Integration Procedure Action element to run asynchronously in the background, without blocking the user interface. The consultant can use chaining to execute the long-running process in parallel with other actions or steps in the OmniScript, and notify the user when it is completed. This will improve the user experience and reduce waiting time
NEW QUESTION # 58
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
Answer: C,D,E
Explanation:
Explanation
Based on the user analysis exhibit, the three actions that should appear on the card are: verify a transaction, request higher limit, and make a payment. These actions have the highest frequency and importance scores among the six actions listed. The other actions, such as view credit score history, view statements, and view rewards, have lower frequency and importance scores, and can be accessed through other means
NEW QUESTION # 59
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?
Answer: C
Explanation:
Explanation
An Integration Procedure is the best data source to use for a FlexCard that needs to provide fields from both an external API and a Salesforce object. An Integration Procedure can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the FlexCard can display data from different sources in one place
NEW QUESTION # 60
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